The Avianca refund policy is created with consumer needs taken into account. The only people who can cancel with a full refund are those who do so within 24 hours of their reservation. The airline is regarded as a top airline by its customers because of its straightforward return policy. Customers who purchased tickets through the airline's website, customer service, or any other authorized channels are eligible for refunds, according to the Avianca Refund Policy. A third-party ticket holder is not permitted to ask for the cancellation of a flight. They are required to pay the full price of the ticket as cancellation fees.